At this time, all orders must be placed through our Product Consultant account team once you’ve applied and been accepted into the program.

Most Casper products are part of our trade program, however, some exclusions apply.

There are no minimums, however the discount tier varies based on level of spend. Please contact our trade account team for more specifics. Also, where provided by law, we do collect sales tax.

The trade program is open to interior designers, registered general contractors, home stagers whose clients are homeowners directly, professional architects, hotels, property management companies, homebuilders and various other commercial entities. We will ask for documentation showing membership in one of these organizations:

• I’AIA (American Institute of Architects)
• NAHB (National Association of Homebuilders)
• APLD (Association of Professional Landscape Designers)
• ASID (American Society of Interior Designers)
• ASLA (American Society of Landscape Architects)
• CID (Certified Interior Decorators International)
• IDS (Interior Design Society)
• IIDA (International Interior Design Association)
• NALP (National Association of Landscape Professionals)
• NARI (National Association of the Remodeling Industry)
• NKBA (National Kitchen and Bath Association)
• A staging organization, such as ASP, HSR, IRIS or IRN

Or one of the Following:

• Interior Designer Certification
• Business License showing that you are a professional in interior design, architecture, homebuilding, homestaging, remodeling
• W9 or Federal ID form showing your EIN number

If you’re not a member of any of these organizations, but have a W9 and EIN number showing a business in one of these sectors, we can enroll you in the program but you'll have to email us at traderegistration@casper.com.

Our discount tiers are based on cumulative spending with Casper. Once enrolled in the program your spending is tracked and your discount status is updated as you hit key spending milestones. Unfortunately, trade discounts are not available for previous purchases from Casper. For a full list of the spending tiers and associated discounts/benefits please reach out to traderegistration@casper.com.

The trade program is only valid in the US.

Our product consultant team can process your orders directly. We accept all major credit cards in addition to invoice billing (if applicable). We don’t currently offer financing.

Our return policy varies, so please reach out to us at traderegistration@casper.com to find out more.

Shipping times vary by product and selected delivery method. For the most accurate information, please contact our business account team.

No. At this time we don’t have a rental or lease option.

No, with some exceptions. Design trade professionals with relevant resale certificates are eligible to be tax-exempt in most cases. Documentation must be provided when applying and final determination is at the sole discretion of Casper.

While we pride ourselves on making quality products we know consumers have issues from time to time. If you purchase a Casper product for non-commercial use in an individual home, then our Casper consumer limited warranty applies. If you’re purchasing for a commercial/contract application (i.e. hotels, hospitals, etc) then you’ll be covered under a 3-year limited warranty on mattresses. Please visit https://casper.com/warranty/ for more information.